SERVICES
SERVICES FOR TEAMS
Developing Project Management Soft Skills
Training on Project Management Soft Skills
How about Training your project managers and delivery teams?
Would improving their skills when managing projects help you navigate a recession?
What type of Project Management skills topics do we offer?
Defining a problem and the importance of correct framing.
Know how to allocate resources to maximise outcomes
“Scope creep”: When it occurs and what to do about it .
How to make trade-offs and Saying No to the customer.
How to actively manage the customer to ensure complete satisfaction
Root cause Analysis – identifying the underlying cause.
Tools and techniques, brainstorming, cause & effect diagrams, ++
Risk management (identification and mitigation),
Consensus based decision making (CbDM) to help create the win-win situation
Short and long term KPI’s and rigourous and regular reviews
How do we deliver the training?
We deliver “Anytime, Anyplace, Anywhere and Anyhow”
On your site or an Off-site venue
One to few : Action Learning set or Workshop
2 hour Learnburns™ (Bite sized Learning for busy people)
Delivered on your site: Needs > 18 people to be cost effective
All day, ½ day, Multi-day. Whatever you desire
e-university (on your Intranet and e-coaching on the phone and web)
We will tailor the content and deliver it to your specific needs
Take advantage of our no obligation, completely free offer
Email us, put “Get to know us” in your subject line add your contact details
We will arrange an All Ears Meeting to get to know you and your issues
We’ll get an understanding and write up our initial recommendations
You can go ahead with our recommendations or use them with others
Our promise is that you’ll have 2 useful and free suggestions from us
What’s the business case for this kind of training?
- What’s the cost of an project manager not up to speed in your organisation?
- What’s a poorly managed project do to your reputation?
- What’s a poorly managed project do to your chance of repeat business?
- Do you have people on your team who are successful project managers?
- If you improved the skills of the team to that level...What would that be worth?
- Training for project managers will pay for itself very quickly
What are the benefits to your business?
- MORE Satisfied Customers, who return more often
- MORE of your staff really interested in client issues and satisfaction
- MORE and better business opportunities for all
- MORE turnover and profits without significantly increasing costs.
- MORE Services and Delivery people happy in their role within the company
A Client where we’ve delivered this type of training
- Our most recent client had an underperforming UK wide services team
- We were asked to set up a training program
- to improve the project management soft skills in the organisation.
- We also asked to look at the project management process
- Once we had the process documented and we had a new ideal process
- Then we trained the team on their project management soft skills
- and how to marry those with the new systems and processes
- We supported this by using a little new technology
- Within a few months “significant” improvements in the rate at which projects
were completed more than justified the training and coaching expenditure
Who would actually train our teams if we ran one your programs?
Experienced and Specialist Services and Services Management Trainers.
Here are examples of the calibre and experience of our trainers...
Chris Stott: 
Chris has taught Project Soft skills to people building Submarines and Helicopters as well as much simpler and shorter delivery time based projects.
He’s an expert in the use of simple IT systems that support projects and specifically he majors on Open Item management a key area of project management.
Chris spent most of his working life in JCB.
Elwyn Hopkin:
Elwyn has over 25 years experience in the IT industry, the majority of which has been in the support and services sector. He was promoted to Director of Software Services for the UK and then to a pan-European role leading an EMEA consulting practice.
If this program looks like something that would suit you…
What should you do now? You have a number of options:
Call us on 0845 652 1955
- We are an experienced team, focused and small in number
- And like to keep busy... so if you want to be first in the queue
- This is the option to choose
Take the Rainmaker Challenge:
Email us info@rainmaker-coaching.co.uk
Describe your situation and your issues in 5 lines or less
Our consultants will respond back with 2 suggestions in 2 working days

TESTIMONIALS
Rick Barton, CEO of Emunio Consulting says…
"The Emunio board engaged with Rainmaker to enable us to better understand and articulate our business strategy. We now have a clear vision, mission, values and 3 year plan.
With his obvious knowledge of business planning coupled with the techniques he applied we very quickly began to produce the key components of our company strategy, as well as a robust framework for our plans short, medium and long term.
Emunio now has much more purpose and direction and Rainmaker’s input has played a significant part in this."



