Appraisals Training for Managers and Appraisers

A 1-day Appraisal Training Workshop 

How to conduct "No Surprises" Employee Evaluations

Remember the times when you were appraised? 
How about when your manager surprised you ?

• They just filled in the form
• Ticked the boxes
• Got it done as quickly as possible 
• Filed it away and told HR it was all up to date

Do you remember how demotivating that was?
Especially when the feedback was not great?
How much did you care about the business then?
How close to leaving the company were you?

Perhaps you think differently?
You think that an Appraisal or Employee Evaluation offers a great opportunity to:
 - Give (and get) constructive feedback
 - Reflect on what has gone well...     ...and what could be better
 - Motivate team members
 - Set objectives
 - Plan future development

Our aim with our Appraisal Training is "No Surprises" at evaluation time
Our training looks on the actions that surround the appraisal interview 
as well as conducting the actual appraisal or employee evaluation itself .

By broadening our view to the appraisal system and performance
management we can truly guarantee a NO Surprises Appraisal.

Click here to download your free copy of "Introduction to Appraisals"...

We show you how to conduct appraisals and those tricky employee evaluations...
You know the ones that you occasionally inherit from previous managers ;-0

What topics do we cover with you?  

• How the performance appraisal cycle should work:
• The role and contribution of Line Managers
• The role & contribution of  Employees
• Making it easy and empowering for both
• How SMART objective setting gives freedom and energy 
• How Appraisals and development planning contribute to success
• Creating a performance culture where creativity and honesty are important     

Plus a few face to face skills

• The purpose of active listening and questioning
• Giving performance feedback
• Getting values and behaviour feedback
• Building powerful action plans
• Harmonising the needs of the business with employees
• Building line manager and employee trust & ownership of the outcomes
• Handling tricky appraisals
• Having Difficult Conversations
  
  • e.g. major performance gaps
  • objections to the plans
  • emotional outbursts
  •  irritation and anger
  • non-acceptance of the performance rating
• Any other topics that the participants raise on the day
• Putting it all together right every time
• Practice role plays with your coach and trainer

Click here to download a datasheet on the Appraisals skills training

Click here for other Training topics on the subject of developing great people

How do we deliver the training to you?  

We usually deliver this a One day workshop on your site or a close Off-site venue
Sometimes it's a refresher programme for all
Sometimes it's new managers and experienced managers to refresh

How much does it typically cost? 

For a 1-day refresher workshop for upto 5 managers it's £1,375 + VAT
For a 1-day workshop for upto 8 managers it's £2,200+ VAT
For a 1 day for upto 20 managers it's £3,200+ VAT
 ( All prices are all inclusive, they include travel, materials etc but not venue )
Please ask us for a specific quotation for your needs

What’s the business case for training your managers to deliver successful appraisals?

• Surprise appraisals are usually demotivating
• What’s the cost of a demotivated person in your organisation?
• Maybe it's a sign that the manager to employee relationship is poor
• It will increase the chance of the person leaving.
• What are your recruitment costs for a replacement for that person? 
  • CIPD estimates between £15k to £25k per person 
• Improve your managers by training and you’ll stop this happening
• What about the time and money invested in the demotivated person?
• What about the disruption to the team?
• What about the time of the manager dealing with  a demotivated person? 
• The cost of training will be below the cost of losing 1 demotivated employee   

How about an example of someone who we’ve done this type of training for?

• A small team in a subsidiary of CACI Ltd in Twickenham were one of our most
  recent clients for this program.
• They reported that the training had helped them to prepare and deliver a number
  of sensitive appraisals on a team that had previously had a few changes of
  management in a short space of time.

Who would actually train our managers if we ran one your programs?

Experienced and Specialist Management Development Trainers. 
Here are just two examples of the calibre and experience of our trainers...

Kevin Howes: Appraisals skills trainer

Kevin has more than 25 years delivering training in blue-chip companies and SMEs. He's delivered to the financial services, IT, telecommunications, automotive and pharmaceutical sectors.

His clients tell him they like his informal, practical, straight-talking approach and his knack of quickly pinpointing where performance can be improved.

Kevin has led  Appraisals skills training workshops in companies like
TMP Worldwide, Commsoft, RWM Food Group and Zurich Financial Services.

Allan James: Management and Leadership Development Specialist

During the last 25 years, Allan has delivered training to leaders and managers in a range of businesses in Hewlett-Packard. This has included the telecom, electronics, consulting and IT sectors as well as functional organisations such as HR, Supply Chain and Marketing. Prior to this he worked in the FMCG, Retailing, Telecom and Construction/ Civil Engineering industries.

What Allan’s clients have valued about working with him is his ability to help them cut through complexity and find a practical way of moving forward. 

What do clients say about Allan?

“The help that Allan was able to give us on our day long program helped us to really
understand the context and content of our appraisal system.
His pragmatic and practical approach helped us to prepare and practice,
specific sensitive appraisals that had very positive outcomes
for the parties involved"
Hilary Stevens General Manager at CACI Ltd

If this program looks like something that would suit you…

What should you do now? You have a number of options:

Call us on 0845 652 1955

• We are an experienced team, focused and small in number
• And like to keep busy... so if you want to be first in the queue
• This is the option to choose

 

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• We will arrange to get together to understand all of your appraisal issues
• We’ll write up our initial recommendations
• You can go ahead with our recommendations or use them with others
• Our promise is that you’ll have 2 useful and free suggestions from us