SERVICES
SERVICES FOR TEAMS
Appraisals Training for Managers
Appraisal Training or How to conduct "No Surprises" Employee Evaluations
Remember the times when you were appraised?
How about when your manager surprised you ?
- They just filled in the form
- Ticked the boxes
- Got it done as quickly as possible
- Filed it away and told HR it was all up to date
Remember how demotivating that was?
Especially when the feedback was not great?
How much did you care about the business then?
How close to leaving the company were you?
Perhaps you think differently?
You think that an Appraisal or Employee Evaluation offers a great opportunity to:
- Give (and get) constructive feedback
- Reflect on what has gone well... ...and what could be better
- Motivate team members
- Set objectives
- Plan future development
Our aim with our Appraisal Training is "No Surprises" at evaluation time
Our training looks on the actions that surround the appraisal interview
as well as conducting the actual appraisal or employee evaluation itself .
By broadening our view to the appraisal system and performance
management we can truly guarantee a NO Surprises Appraisal.
We show you how to conduct appraisals and those tricky employee evaluations
You know the ones that you occasionally inherit from the previous managers.
What topics do we cover with you?
- How the performance appraisal cycle should work:
- The role and contribution of Line Managers
- The role & contribution of Employees
- Making it easy and empowering for both
- How SMART objective setting puts freedom and energy back
- How Appraisals and development planning contribute to success
- Creating a performance culture where creativity and honesty are important
Core face to face skills
- The purpose of active listening and questioning
- Giving performance feedback
- Getting values and behaviour feedback
- Building powerful action plans
- Harmonising the needs of the business with employees
- Building line manager and employee trust & ownership of the outcomes
- Handling tricky appraisals / Having Difficult Conversations
- e.g. major performance gaps,
- objections to the plans,
- emotional outbursts,
- irritation and anger,
- non-acceptance of the performance rating
- Any other topics that the participants raise on the day
- Putting it all together right every time
- Practice role plays with your coach and trainer
How do we deliver the training to you?
We will deliver it to you “Anytime, Anyplace, Anywhere and Anyhow” 
You tell us... we'll fit in with you
- This is usually a One day workshop if delivered to groups
- Delivered On your site or an Off-site venue
- One to One as an intensive coaching session with a personal mentor
- One to few : Action Learning set style or Workshop
- or 2 hour Learnburns™ (Bite sized Learning for busy people)
What’s the business case for training managers
to deliver successful appraisals?
- Surprise appraisals are usually demotivating
- What’s the cost of a demotivated person in your organisation?
- Maybe it's a sign that the manager to employee relationship is poor
- It will increase the chance of the person leaving.
- What are your recruitment costs for a replacement for that person?
- CIPD estimates between £15k to £25k per person
- Improve your managers by training and you’ll stop this happening
- What about the time and money invested in the demotivated person?
- What about the disruption to the team?
- What about the time of the manager dealing with a demotivated person?
- The cost of training will be below the cost of losing 1 demotivated employee
How about an example of someone who we’ve done this type of training for?
- A small team in a subsidiary of CACI Ltd in Twickenham were one of our most
recent clients for this program. - They reported that the training had helped them to prepare and deliver a number
of sensitive appraisals on a team that had previously had a few changes of
management in a short space of time.
Who would actually train our managers if we ran one your programs?
Experienced and Specialist Management Development Trainers.
Here are just two examples of the calibre and experience of our trainers...
Kevin Howes:
Senior Consultant , HR systems specialist, Executive and Management Coach
Kevin has more than 25 years delivering training in blue-chip companies and SMEs.
in the financial services, IT, telecommunications, automotive and pharmaceutical sectors.
His clients tell him they like his informal, practical, straight-talking approach and his knack of quickly pinpointing where performance can be improved.
Kevin has achieved a solid track record of delivering results in companies like Accident Exchange, Barclays, Britax, BT Cellnet (now 02), DaimlerChrysler, EPSON, Ford, Hewlett-Packard, Legal & General, Lloyds Bank, Nortel, Oracle, Sankyo, TMP Worldwide, and Zurich Financial Services.
Allan James:
Workshop Facilitator, Appreciative enquirer, Change Manager,
Management and Leadership Development Specialist
During the last 25 years, Allan has delivered training to leaders and managers in a range of businesses in Hewlett-Packard.
This has included the telecom, electronics, consulting and IT sectors as well as functional organisations such as HR, Supply Chain and Marketing. Prior to this he worked in the FMCG, Retailing, Telecom and Construction/ Civil Engineering industries.
He has focused his expertise in a number of areas: business strategy and planning; organisation design; managing organisational change; executive and manager coaching; Team development; business process improvement.
What Allan’s clients have valued about working with him is his ability to help them cut through complexity and find a practical way of moving forward.
What do our clients say about Allan James?
“The help that Allan was able to give us on our day long program helped us to reallyunderstand the context and content of our appraisal system.
His pragmatic and practical approach helped us to prepare and practice,
specific sensitive appraisals that had very positive outcomes
for the parties involved"
Hilary Stevens General Manager at CACI Ltd
If this program looks like something that would suit you…
What should you do now? You have a number of options:
Call us on 0845 652 1955
- We are an experienced team, focused and small in number
- And like to keep busy... so if you want to be first in the queue
- This is the option to choose
Click here: Fill in the form and we'll call you
Take the Rainmaker Challenge:
Email us info@rainmaker-coaching.co.uk
Describe your situation and your issues in 5 lines or less
Our consultants will respond back with 2 suggestions in 2 working days
Take advantage of our no obligation, completely free offer
Email us, put “Get to know us” in your subject line add your contact details
- We will arrange to get together to understand all of your appraisal issues
- We’ll write up our initial recommendations
- You can go ahead with our recommendations or use them with others
- Our promise is that you’ll have 2 useful and free suggestions from us

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